Twitter Intends to Make Its Content Moderation Practices More Transparent
Twitter has said that social media entities face a “significant trust deficit” and has pledged to make its content moderation practices more transparent, giving people more control while striving to be among the largest companies. open worldwide.
Twitter CEO Jack Dorsey said that the microblogging platform is making great strides in its responsibility by “acknowledging our mistakes and correcting them, and reliability by following published principles and not wavering.”
“We lack transparency and we give people more options and control,” he told analysts.
Dorsey said that Twitter intends to make its content moderation practices more transparent, give people more control to moderate their interactions, allow a market approach to relevancy algorithms, and fund a code social media standard. opened.
“… We agree that many people don’t trust us. It has never been more pronounced than in recent years… And we are not alone: all institutions are experiencing a significant trust deficit, ”he said.
Focusing on metrics like transparency, accountability, reliability, and choice will have a big impact, Dorsey noted.
The comments come at a time when issues ranging from provocative posts to misinformation and from data breaches to privacy concerns have placed social media companies like Twitter, Facebook, and WhatsApp in the firing line in India and other markets.
On Thursday, India announced sweeping regulations for social media companies as well as (hype) OTT players requiring them to remove any inflammatory content flagged by authorities within 36 hours and establish a complaint redress mechanism with an office based in the country.
The guidelines also oblige platforms such as Twitter and WhatsApp to identify the originator of a message that the authorities consider anti-national and contrary to the security and sovereignty of the country.
The rules on social media come just weeks after a dispute between the government and Twitter over certain messages surrounding farmer protests that the government saw as incitement to violence. The government sought the deletion of around 1,500 accounts and messages, a request that Twitter complied with, only after being warned of criminal action.
While the company does not disclose country-specific user numbers, government data puts the microblogging platform’s user base at Rs 1.75 million.
Dorsey also spoke about working to double Twitter’s development speed by the end of 2023, which will result in doubling the number of features per employee that directly drive mDAUs (monetizable daily active users) or revenue.
She is a freelance blogger, writer, and speaker, and writes for various entertainment magazines.